Shopping Information
How Long Till I Get My Order?
TMO’s productions timeline is between 3-10working days. Unless it’s an express order specially requested, which may attract an additional fee.
Do You Ship Internationally?
Yes, we ship to every country of the world that has an International flight route. And We partner with top-notch delivery courier companies.
Payment Information
What Payment Methods Are Accepted?
TMO accepts multiple payment options to ease customers transactions based on their locations. Bank Payment, USSD, Credit & Debit cards, and Paypal. We have everybody in mind.
Is Buying On-Line Safe?
We are 100% secured with the Secure Sockets Layer to make sure no sniffer could listen or see our transactions. Do check our more information from the issuer of our security certificates, click here.
Orders and Returns
How do I place an Order?
Simply navigate to our store listing page view your choice of product and add the cart. Proceed to checkout while you provide the delivery information. The next step is to select your convenient payment method. Submit your order and check your email for confirmation and updates on the order.
Do I need an account to place an order?
No. You do not require an account to shop with us. However, account holders have access to more frequent discounts and features.
Who should I contact if I have any queries?
All the pages on our website have a floating button where you can access multiple channels to contact us; Whatsapp, Call, Instagram… and you can email us at info@shoptmo.ng
How Can I Cancel Or Change My Order?
If your order hasn’t been shipped, kindly contact us via our contact options on this page or email info@shoptmo.ng , we will cancel the order and help you change it to correct items. Please do know, we will not make refunds just because you changed your mind. Check our return & exchange policy.
How Do I Track My Order?
You can track your order on our tracking page. You can find that in the menu or simply click here to navigate to the page.
How Can I Return a Product?
In case you may need to replace faulty items, please note that we may only replace faulty items for the same product with the same specifications and subject to availability. Check our RETURN & EXCHANGE POLICY